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[ Names & Functions: Automatic Door Peripheral Components ] [ Automatic Door Unit Configuration ]

Contract Maintenance Service

Automatic doors maintain an important position as the front face of your building, yet have to endure many thousands of open and close cycles. As such, we offer a contract maintenance service providing the most comprehensive levels of automatic door after-service and management. Regular inspection, maintenance and consumable parts replacement will ensure longer service life and reliable operation, allowing for safe passageway for everyone, every time.

For your correct use of automatic door (in terms of maintenance)

We recommend building administrators should have automatic doors inspected and maintained regularly - four times per year recommended - by professional technicians (Automatic Door Construction Technicians) to ensure safe usage. If such inspections result in improvements or other items being required as per the Automatic Door Safety Guidelines, such measures should be taken as soon as possible.

[ Contract Maintenance Service Types ]

Contract Name	Details	No. of Inspections (Yearly)
Standard Maintenance	Replacement parts not included	3 - 4 inspections
Semi-Full Maintenance	Consumables included free of charge
Full Maintenance	All replacement parts free of charge

Inspection ＆ Maintenance Program

The following items are performed:
・Inspection for malfunction
・Cleaning, oiling and optimization of equipment
・Replacement of naturally worn-out parts
・ Serving and repair of broken equipment/components

Drive Unit Control Unit	Drive Unit looseness, drive pulley, smoothness of gear unit during operation, belt/chain tautness/wear and tear, open/close speed, cushioning, open/close force, abnormal noises
Suspension Unit	Uneven rail wear, rail looseness, door roller wear, door fitting,doorstop rubber wear, vibration controller wear, manual resistance change, foreign objects in railing
Electrical	Voltages, insulation resistance, caught wiring, severed wiring, loose wiring connections
Detection Unit	Detection range (activation ＆ presence), sensor sensitivity, sensor affixation, cabling, erroneous operation
General Operation	Regular opening/closing, reverse operation, reverse/stop operation in case of people/objects being caught in doors

Benefits

[1] Regular maintenance can minimize malfunctions.
We will troubleshoot defects and replace consumable items at an early stage, preventing the likelihood malfunction.
[2] Regular maintenance extends useful working life.
Keeping everything in good condition helps reduce damage to consumable items.
[3] If a fault occurs, we will provide quick, priority service.
Call-out and labor fees are waived as part of the contract.
We will maintain stock of replacement parts for your automatic door, allowing us to do emergency repairs if necessary. Customers not signed up for a maintenance contract typically wait 2-3 days for parts after an inquiry is made.
[4] Automatic doors nominated for maintenance contracts are insured under our Facility Liability Insurance service.
Even if a third party is injured or has their property damaged as a result of door owner oversight and a liability claim occurs, our insurance package will consider these claims.

Benefit	Excess
Injury / Property Liability	Injury / Property Liability
Up to \30 million per accident	\1000 per accident

[5] Ability to budget for maintenance expenses.
With regular inspections, expected parts replacement/repair costs can be determined in advance. Full maintenance contract customers only pay the yearly contract fee, with the cost of all replacement parts included in the service at no extra charge.

Repair costs for customers not subscribed to the Maintenance Contract Service

 Safety Precautions

・Read the user manual carefully before use.
・To ensure safe usage of the automatic doors, make sure to affix the Automatic Door Display Sticker and warning display labels to them.

Many accidents pertaining to automatic doors involve children and the elderly、with more than half due topeople rushing through the doors, standing still in their path or passing through them diagonally.
Other accidents can occur from the automatic door sensor lacking in detection range or sensitivity. To prevent such accidents, it’s necessary to ensure proper maintenance and management takes place - regular inspections, adjustments and part replacements.

Common accident patterns - actions likely to lead to accidents

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